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MJTRENDS
Homepage » F.A.Q.

F.A.Q. (Frequently Asked Questions)

What is the minimum order amount?

Our minimum order amount is 1 yard.

How can I get a swatch of a particular fabric?

You can order a swatch by visiting: Swatches

What is your return policy?

We have a No Hassle Return Policy. You may return any product you are not satisfied with within 10 days of receipt of your order, for a refund for the cost of the fabric.

** We do not accept returns on Clearance items, fabric swatches, or wholesale orders.**

Return Instructions:

  1. Packaging: Repack the fabric in its original packaging or in a sturdy box. Returned items must be sent back in its ORIGINAL CONDITION. Cut, altered, used, damaged, or excessively handled fabric cannot be accepted for returns. Items must be packaged with care
  2. Return Shipping Method: Returns should be shipped via Fedex Ground, UPS Ground, or USPS Priority. In general, MJTrends.com does not reimburse shipipng.
  3. Invoice: Include the original invoice from your order and write the reason for the return on your invoice. This information is necessary to process the return.
  4. RMA Number: Send an email to returns@MJTrends.com to request an RMA number.
    • *** Returns made without an RMA number will not be processed. ***
  5. Processing Time: Please note upon receipt of your return, there will be a processing time of 10-15 business days to process your return and credit your account. We make every attempt to process returns quickly. Refunds are issued in the original form in which payment was made.
  6. Restocking Fee: A restocking fee of up to 10-40% may be applied to your return.

PLEASE NOTE: we do not accept returns on Clearance items or fabric swatches.

If you are interested in an Exchange, please folow the Return procedure above and place a separate order for the fabric which you would like to purchase. This is the quickest way to process your order.

When do you expect to restock?

We typically restock once a month, but there is no guarantee that we will be able to get a particular fabric back in stock. Please email us for more information.

Do you sell wholesale?

Yes we do. Discounts are usually offered on 50 yard bolts (that's 50 yards per fabric type and color - ie: 50 yards red pvc). We do not accept credit cards or Paypal for wholesale orders, but you may pay with check or wire. Please email sales@mjtrends.com if you would like a wholesale quote.

What are your shipping prices?

Shipping charges are based on weight and destination. To preview shipping costs simply add items to your cart and then click on "Calculate Shipping" at the top of the page. The rates are pulled from Fedex and USPS via realtime and are not modifiable.

Can I have my order shipped on a roll?

If you require your order shipped on a roll the price is an additional $18 shipping and handling per roll (in addition to your online quoted shipping price).

I need to reorder a particular fabric, can you guarantee the color?

With all fabrics and latex sheeting there may be very minor color shifts from one bolt to the next. While most likely unnoticeable, if you need an exact color match the only way to guarantee this is to order everything you need at once to ensure that it comes from the same bolt.

Didn't find the answer to your question? Need to Contact us?

Send us an email at: sales@MJTrends.com 24 hours a day, 7 days a week. We pride ourselves on responding quickly to all emails.

You may also call us at: 1-800-670-6413.